Welcome to Recho Cleaning. We are committed to safeguarding your privacy and ensuring your personal data is handled responsibly and securely. This Privacy Policy explains how we collect, use, and protect your information when you use our website or services.
1. Who We Are
Recho Cleaning is a London-based professional cleaning company, offering services across Residential, Educational Institutions, Construction, Hospitality, Healthcare, and Office Cleaning. For the purpose of data protection laws, we act as the “data controller” of your personal information.
2. What Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, service address.
- Service Details: Information about the services you request, such as type of cleaning, property size, and appointment preferences.
- Payment Information: Processed securely via trusted third-party payment providers. We do not store your card details.
- Technical Data: IP address, browser type, device information, and usage data (collected via cookies or analytics tools).
3. How We Use Your Information
We use your information to:
- Deliver and manage the services you book with us.
- Communicate with you about appointments, quotes, invoices, and updates.
- Improve our website and customer experience.
- Comply with legal or regulatory obligations.
4. How We Share Your Information
Your information is treated with strict confidentiality. We may share your data with:
- Recho Cleaning staff and trusted contractors to carry out our services.
- Secure third-party services (e.g., payment processors, email tools).
- Legal or regulatory authorities, if required by law.
We will never sell your data to third parties.
5. Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
- Request access to the data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data where applicable.
- Object to or restrict processing in certain circumstances.
To exercise any of these rights, please email us at support@rechocleaning.co.uk.
6. Cookies and Website Tracking
We use cookies to enhance your browsing experience and analyze website usage. You can manage your cookie preferences via your browser settings. For more details, please refer to our [Cookie Policy].
7. How We Protect Your Information
We use up-to-date security practices to protect your data, including encryption, secure servers, and access controls to prevent unauthorized access or data breaches.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available at https://rechocleaning.co.uk/ with the date of last update clearly shown.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, or would like to exercise your data rights, please contact:
Recho Cleaning
169 Rushmore Road,
London, E5 0HA
Email: support@rechocleaning.co.uk
Website: https://rechocleaning.co.uk/